Terms & Conditions

Welcome to Fioluxe Jewelry. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully, as they outline important guidelines regarding the use of our website and services.

1. Website Use

This website and all content—including product descriptions, images, text, branding, and graphics—are the property of Fioluxe Jewelry.

You may not copy, reproduce, or distribute any content without written permission.

2. Product Information

Fioluxe Jewelry offers curated pieces sourced from trusted third-party suppliers. While we strive to provide accurate product information:

Colors may vary due to lighting and screen resolutions
Measurements may vary slightly
Availability cannot always be guaranteed

We reserve the right to update, change, or remove products at any time.

3. Pricing & Payments

All prices are listed in U.S. dollars (USD) and may be updated without notice.

By placing an order, you confirm that:

You are authorized to use the payment method provided
You agree to pay all charges associated with your purchase

We do not store any credit card or financial information. Payments are processed securely through trusted, third-party providers.

4. Order Processing

Once your order is placed:

You will receive an email confirmation
Orders are processed within 1–3 business days
Processing times may be longer during holidays or busy seasons

Fioluxe Jewelry reserves the right to cancel orders if fraudulent activity is suspected.

5. Shipping

Shipping times vary depending on your location and the delivery method you select.

Fioluxe Jewelry is not responsible for delays caused by carriers, incorrect addresses, or weather conditions.

For full details, please review our Shipping Policy.

6. Refunds, Returns & Exchanges

All purchases from Fioluxe Jewelry are considered FINAL SALE, except when an item arrives damaged or defective.

Returns without prior approval will not be accepted.

Please refer to our Refund Policy for full details.

7. Store Credit

If store credit is issued in connection with an approved damaged-item return:

Store credit is valid for 12 months
It may be used on any available product
It is non-refundable and non-transferable

8. Intellectual Property & Product Ownership

Fioluxe Jewelry operates as a curated retailer. While our jewelry pieces are sourced from established third-party suppliers, all branding, website content, images, descriptions, and marketing materials belong exclusively to Fioluxe Jewelry.

You may not:

Copy or reuse our product images
Replicate our product descriptions
Use the Fioluxe name or logo without permission
Distribute, upload, or reproduce our website content in any form

Unauthorized use of Fioluxe intellectual property is strictly prohibited and may result in legal action.

9. User Conduct

By accessing our website, you agree NOT to:

Engage in fraudulent or harmful activity
Attempt to access secured areas of the website
Disrupt website functionality
Use our content or services for unlawful purposes

Violation of these terms may result in restricted access to our website and services.

10. Limitation of Liability

Fioluxe Jewelry is not responsible for:

Indirect or incidental damages
Carrier delays or delivery errors
Lost, stolen, or misdelivered packages
Technical issues affecting website performance
Errors caused by third-party providers

Your use of this website is at your own discretion and risk.

11. Updates to Terms & Conditions

Fioluxe Jewelry reserves the right to modify or update these Terms & Conditions at any time.

Continued use of our website constitutes acceptance of any changes.